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Con Ed Letter: “There is Limited Steam Generation Capacity at This Time”

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A local resident noticed this letter from Con Ed hanging at Village East Towers on East 10th Street. It reads:

Dear steam customer,

We understand that this has been a challenging time for all of our customers, and we sincerely apologize for any inconvenience these outages have caused.  Please be assured that our employees have been working around the clock to restore steam service.  Unfortunately due to storm damage there is limited steam generation capacity at this time. With a cold front expected on Monday and Tuesday… we do not have enough capacity to meet our forecasted demand. Therefore, we are not able to restore any additional customers until more of our steam production units are brought online. We are working to bring additional steam supply into service so we can restore all of our customers. Once the system is capable of handling additional load we will begin restoring customers. We will work to return all customers to service as quickly and safely as possible, and a full system restoration is expected by November 11, 2012.  Thank you for your patience and support.

Charles Veimeister, Steam Business Development



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  1. I guess all the extra electricity I’m using to power my dinky little space heater will make up for last week’s outage, so it all balances in the end. Still, grateful to have it.

  2. FYI for Masaryk Towers…we received similar letter but it says to not expect heat/hot water until SUNDAY. So basically that would be two weeks w/o basic utilities. Also no internet or phone. Does anyone know of Verizon FIOS updates? We were told that it would be restored by yesterday latest but of course that has passed.

  3. Yeah I asked around after I voted and no heat or hot water until November 11th???? That is crazy alot of people are having a hard time in this cold weather…Con Ed better give Masaryk one hell of a discount on our next utility bill and thats for sure!!!!!

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