Last month, colorful maps like this one were making the rounds after programmers released data visualizations of the noisiest sections of New York City. The areas with the most red dots recorded more 311 noise complaints than neighborhoods shaded in yellow (Yes, the LES is in the red). Now the state comptroller is conducting a survey to find out how people feel about the effectiveness of government agencies in dealing with noise complaints. Here’s an explanation:
Your feedback will help to highlight this important issue. Your responses are anonymous and will be used by the New York State Comptroller’s Office only for research purposes and audit planning. Our objective is to solicit information about your experience of noise in your neighborhood. By noise, we mean sound that you do not want to hear. We want to know how you feel about noise, and how you respond to noises that you hear in your neighborhood. We also want to know about your experience making noise complaints to New York City government agencies or public officials. How was your complaint was handled and what was the outcome of that process? Finally, we seek your ideas and suggestions for improving government’s handling of noise complaints and for reducing noise in your community.